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Prevent Hacker Attacks: 10 Best Website Monitoring Services

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Internet, Cyber Security, WordPress security, Identity security

One possible reason for the website downtime could be the malicious attack by the hackers. Hacker attacks have become the growing threat for every business website both large and small. Sometimes, the attack could be so huge that it may even take down the websites of big internet giants. Especially, if an attack happens on the internet servers, it is typical that hundreds of websites will be taken offline for hours affecting the web traffic. One of the major attacks happened in 2016, when hackers targeted the data centers of a domain name services company called Dyn. It has disrupted traffic to hundreds of websites including Twitter, Netflix, Paypal, the Financial Times, GitHub, disabling access to millions of users.

With many such incidents occurring every year, it’s no wonder that site owners are seeking alert services like website monitoring services for the protection of their websites. It is a wise option to employ preventive methods by having complete monitoring for websites such as uptime monitoring and performance monitoring, rather than implement corrective actions when such issues happen.

Ways That Hackers can Attack the Websites

There are many ways that hackers can plan to attack a website. Sometimes, they may exploit a system or network using the latest technology or reuse the same method that has worked out for years. It can be as big as bringing down the entire network of user websites or may target a particular site for specific intention. From phishing scam to password hacking and fault injection of source code, hackers follow different tactics to hurt websites to bring them down. 

One such way is DDos or Distributed Denial of Services attack, where the hackers overwhelm the server or network with more traffic than it could deal with and sabotage the functionality of the website. This may eventually slow down the performance or totally shut down the website working. Having a flexible hosting plan with extended resources may help websites to handle the incoming volume of traffic to some extent, but cannot sustain if the server is attacked by too many requests.

Do You Need to Worry if You Have a Small Website?

computer screen with mask on it

Hacker attacks are not only risks for websites, but also a threat for customer accounts, especially if the site is dealing with credit or debit card information. On the contrary, sometimes hackers may not steal the personal data but may use the system as a tool to reach another system or network. So even a small website can become part of the hack to reach larger targets. As far as downtime is concerned, the effect would be frustrating for small business websites because the attack can significantly damage their business bottom line. Hence, it is essential even for small business site owners to put some preventive measures in place for their websites to minimize downtime risk and be prepared for the worst.

Use Monitoring Services to Minimize Downtime Risks

two people looking at a computer

With website monitoring service, the site owners will know ahead of time if there is an interruption in website functionality. When a site is being constantly monitored, any discrepancy in site functionality will be known before the site actually goes down. The service would detect short or occasional downtimes or slow response times of the websites. As soon as an issue is detected, the site monitoring service would notify immediately. This helps to drill down and understand the reason for interruption, so the site owners can have an action plan in place to get things back to normal.

Top 10 Best Website Monitoring Services

complex lines on screen
  1. AppDynamics 

AppDynamics is a fully realized website monitoring service for businesses, and a leader in both the website monitoring and application performance monitoring (APM) spaces. 

  1. New Relic Browser

New Relic Browser provides a rich ecosystem of performance and monitoring data for your web sites and applications. It’s a bit much for smaller businesses, but for medium to large organizations or anyone with a business-critical web presence, it’s a boon.

  1. SmartBear AlertSite

Website monitoring service SmartBear AlertSite has great real-time alerting capabilities, strong monitoring and reports across platforms, and its highly configurable both in its user interface and its pricing for SMBs and enterprises.

  1. Dynatrace UEM

Dynatrace UEM is a surprisingly intuitive and well designed website monitoring tool with excellent reporting and dashboards. While it could use some additional capabilities around APM, synthetic monitoring, and some other advanced features, it’s still an excellent choice for medium to large-sized operators.

  1. LogicMonitor

If your devices are geographically distributed and all your sites have internet connectivity, then it’s hard to find a solution better than Logic Monitor. For smaller networks that could be walled off from the internet, you will need to look elsewhere.

  1. Riverbed SteelCentral AppInternals

Riverbed SteelCentral AppInternals is nicely designed for beginners and small businesses, while still offering an excellent feature set with thorough analytics.

  1. SolarWinds Web Performance Monitor

SolarWinds Web Performance Monitor is focused on synthetic monitoring and sports excellent features and analytics in that direction, though they’re wrapped in a slightly outdated interface. But if user monitoring or real-time analytics are your thing, you’ll need to keep looking.

  1. Pingdom

For IT professionals and serious website operators, Pingdom has it all – strong monitoring, excellent analytics, and advanced features, too. The only downside is that all this goodness is wrapped in a difficult interface that requires a steep learning curve to leverage.

  1. Ghostery MCM

Ghostery MCM is highly focused on front-end monitoring through third-party tag tracking. This is both innovative and valuable, but as it lacks many other core website monitoring capabilities it’ll be more of an addition to your IT tool kit rather than a foundation.

  1. Geckoboard

Geckoboard is well-designed for small businesses or newbies to website management. But its focus on disseminating rather than surfacing data means it’s not meant to act as a standalone website management tool.

Contact us today at nickmwebdesign.com/contact for any and all of your website needs!

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7 Tips To Build Trust Faster With Prospective Clients

Internet Marketing, Website Design, Business

Have you ever dealt with an overhyped salesperson that made you feel like they were a car salesman? I know I have. They make you feel like the biggest thing they care about is not helping you, but about making their sales commission. Our biggest goal as business owners who have an online presence is knowing how to build trust fast with prospective clients. How can you convey that you are a trusted solution to solve their problems? Keep reading for solutions that will help you build trust fast with prospects online.

1) Encourage Reviews and Testimonials

Customer Service

When I go to buy something from a new vendor, I love Googling “Reviews from VENDOR” online. It’s great to hear honest words from people who have tried their products and services as to the results they have achieved. Ask your happy clients and customers to share reviews on Yelp, Amazon, or your Facebook page. You want to make it easy for prospective customers to see that your offerings work and deliver results. And don’t forget your website should also display testimonials throughout depicting how beneficial your products or services were for them. 

2) Show How You Solve Problems

problemSolving

One of the biggest selling points is showing how your competitors or others have tried to deliver results and failed and how you succeeded in helping those people get positive results. If you can show that you hung in there, listened to their issues and resolved the problems that were plaguing them with competitive solutions, it goes a long way to show you are a trusted source. 

3) Demonstrate Consistency

If you can show how you consistently get results, it builds trust. Show how you have achieved customer satisfaction rewards year after year. Let them see you have achieved consistent 5-star ratings on Amazon. Add a direct link to your Yelp profile where customers consistently sing your praises. 

4) Deliver Outstanding Customer Service

customerService

If the media, or awards or customer reviews show that you are a top provider, then maintain that top-level service. When you do what you promise and go the extra mile, customers are happy to come back for continued service and talk about you to their friends and colleagues. Be someone worthy of referrals. 

5) Prove Yourself to be a Giver and not a Taker

Give major value in your blog articles, social media posts (especially videos) and when meeting new people at events. Show how you are helping your community. Offer freebies that solve problems for your audience.

6) Share Real Life Customer Success Stories

success

If you made a major impact in a customer’s life, share it with your audience. Show what situation they were in before, what actions you recommended they take, and the results they achieved afterward. There’s nothing as powerful as real-life results that help people believe you are the answer they have been searching for. 

7) Showcase Outside Validation

Has the media interviewed you? Have you received an award? Have you gotten an incredible customer review? The more you can show how others find you a valuable, proven solution in your industry the better. Seek and feature these accreditations to build credibility. Share posts on your social media. Write blog posts showing your honors. Highlight great customer reviews. Trust is the biggest key to building sales online. Incorporate these tips into your business marketing strategy and they will help you create and highlight the credibility factors for your business.

Be sure to visit nickmwebdesign.com for custom, fast and secure WordPress websites for your small business or for personal use. Let us worry about your online presence so you can focus on what you do best!

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12 Ways To Keep Your Data & Identity Safe Online

Small Business, Law, Business News, cyber security

How to Boost Your Digital Security for Peace of Mind

From the Facebook data breach to compromised customer data at huge companies like FedEx and Delta, personal security is more relevant than ever. In fact, it might even seem that our data is under attack! While you can’t always prevent data security issues, here are 12 ways to help you protect yourself in this fast-moving digital age:

1. Stop sending sensitive information digitally. This may seem like a no-brainer, but many people email tax documents to their accountant, or text a password to a family member in a pinch. 

2. Beware of public Wi-Fi. Anything you send in a coffee shop or airport can be intercepted by someone on the same network. Consider using a VPN (Virtual Private Network) when you’re out and about. 3. Secure your texts. Whether you use a free app like WhatsApp or a paid Android or iOS solution, there are lots of end-to-end encryption options, ensuring only you and the recipient see messages. 

4. Stay up to date. If you don’t, you could be at risk for malware, viruses and cybercrime attacks. Make sure your operating system and software are updated – many devices do this automatically. 

5. Worry less about wireless. Secure your wireless network with a password so nobody can jump onto your Wi-Fi network and steal info. 

6. Be cautious of clever email scammers. Today’s phishing emails can have links that lead to realistic-looking websites. Never give out passwords or other sensitive info by email, text or phone unless you’re sure that you’re talking to the actual organization. 

7. Lock down your laptop. Make sure your laptop requires a password when it boots up. That way, if it gets stolen or prying eyes try to access your device, they’ll be stopped before they start. 

8. Wipe out data. If it’s time for a new laptop or smartphone, make sure your data isn’t hanging around. Once you’ve backed up any data you need, use a software program to permanently erase your hard drive. 

9. Choose security questions wisely. Avoid using common words in your passwords. Period. Google estimated someone would have a 19.7% success rate answering “pizza” to “What’s your favorite food? Customize questions or pick harder ones to guess. 

10. Avoid sites that aren’t https. https stands for “hypertext transfer protocol with secure socket layer” (otherwise known as having a SSL certificate.) Sites without an “s” on the end are not secure if you are being asked to make a purchase or submit private/sensitive data that could get intercepted. 

11. Pay attention to privacy settings. Choose who can see the content you post on sites like Facebook and Instagram, and who can view your profile. Opt for the highest level of privacy possible but be aware that some settings will prevent potential clients from seeing your posts, so find a happy balance that won’t sacrifice your social media marketing efforts! 

12. Back up your data. If your device gets stolen or compromised, what happens to that work report or your niece’s baby photos? Schedule automatic backups through your operating system or a cloud service.

While even the biggest and brightest companies can be hacked or otherwise attacked, these online security tips can help you reduce some of the risks. Also, if you’re hiring a web professional developer to help with your business, make sure they’re well-aware of current security issues.

We build websites with our clients’ safety in mind and perform regular security updates for ongoing peace of mind. Visit https://nickmwebdesign.com/ for any and all of your website needs.

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